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How to Top Up Virgin Plus Prepaid Online
Virgin Plus prepaid lets you add funds (top up) and keep service active. Below are quick top-up methods and voucher validity periods.
Note: Details may change; always verify on the official carrier pages linked below.
How to Top-Up
Quick ways to top up your Virgin Plus prepaid account.
Log into the My Account menu on your device to manage and top up your prepaid account.
Top up quickly from your phone by dialing #111.
Visit the official Virgin Plus top-up page to add funds to your account.
virgin.ca/topupTop up by calling Virgin Plus customer service from another phone.
Virgin Plus prepaid voucher validity
Once deposited into your account, top-up amounts are valid for a set number of days. Unused funds may expire after the validity period.
| Top-up amount | Validity | Notes |
|---|---|---|
| $15 Virgin Plus Prepaid Top-Up Virgin Plus | 30 days | CAD15 Validity starts when funds are added to the account. |
| $25 Virgin Plus Prepaid Top-Up Virgin Plus | 60 days | CAD25 Unused funds may expire after the validity period. |
| $50 Virgin Plus Prepaid Top-Up Virgin Plus | 60 days | CAD50 Same validity window as the $25 top-up (per provided text). |
| $100 Virgin Plus Prepaid Top-Up Virgin Plus | 365 days | CAD100 Long validity option for light or intermittent usage. |
Official top-up page: virgin.ca/topup
Coverage info: Virgin Plus coverage maps
Important terms
- Unused funds will expire after the validity period shown above.
- Expired funds may be restored by topping up within 7 days of expiry (per provided text).
- Prepaid funds and vouchers are non-refundable.
- No refund or replacement for a lost or stolen PIN, unauthorized use, or expired PIN.